Last updated: 12 August 2026
Who we are
GingerWeb Ltd is responsible for this website. We are committed to treating personal information carefully, fairly and securely.
Information you give us
If you contact us by telephone or use our contact form, we use the information you choose to provide so that we can respond to your enquiry, discuss the work you are interested in and, where applicable, provide our services. The contact form asks for your name, email address, the service you are interested in and your message. You may also choose to provide a telephone number, business name and current website address. We keep business and accounting records where required by law.
Google Analytics
Google Analytics 4 may be used to help us understand how visitors use the site. Analytics is optional and, when enabled, is loaded only after you select Accept analytics in the cookie banner. Google Analytics may process information such as pages viewed, approximate location, device and browser information, and how you arrived at the site. We use this information in aggregate to improve the website.
If you reject analytics when first asked, Google Analytics is not loaded. When analytics is active, you can change your choice at any time using the Cookie settings link in the footer; tracking is then stopped and GingerWeb analytics cookies are removed. You can also clear your browser storage to remove the saved choice.
Cookies and local storage
When optional analytics is active, the site saves your cookie choice in your browser so that the banner does not reappear on every page. This choice is necessary to remember your preference. Google Analytics cookies are used only with your consent.
Google reviews displayed by Elfsight
Our homepage displays independently collected Google reviews using Elfsight. Loading this embedded content connects your browser to Elfsight and may also involve Google services. Those providers process information under their own privacy terms.
Website chat provided by ChatNode
The website includes a ChatNode chat assistant. When it loads or you choose to use it, your browser connects to ChatNode and information you enter into the chat is processed by that provider so the service can respond. Please do not include passwords, payment details or other sensitive information in a chat message.
Sharing and security
We do not sell personal information. We may use trusted service providers where needed to operate our business and website, and we may disclose information where the law requires it. We use appropriate technical and organisational measures to protect information.
How long we keep information
We keep personal information only for as long as it is needed for the purpose it was collected, to provide services, resolve enquiries, meet legal or accounting requirements, or protect legitimate business interests.
Your rights
UK data protection law gives you rights over your personal information, including rights to access, correct, erase or restrict its use in certain circumstances, and to object to some processing. You may also complain to the Information Commissioner’s Office.
Questions about privacy
If you have a question about privacy or want to exercise a data protection right, please contact GingerWeb using the details on our Contact Us page.